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Establishing Creator Partnerships

Set up formal partnerships with creators to unlock Brand Partnerships, Ad Partnerships, and Audience Targeting features.


Overview

Before you can collaborate with creators through the Marketing API, you need to establish a formal partnership. This is a two-way approval process: you invite the creator, and they accept in their Snapchat app.

This prerequisite applies to:

Not required for:

  • Ad Codes — Uses shareable codes instead of formal partnerships

Permission Levels

When inviting a creator, you must choose which permission level to request:

Permission LevelNameWhat It Unlocks
BRAND_LEVELBrand PartnerCreators can tag your brand in posts. You can boost that tagged content.
AD_LEVELAd PartnerRun ads as the creator's profile + target their audience. Includes all BRAND_LEVEL capabilities.
  • Brand Partnerships only? → Use BRAND_LEVEL
  • Ad Partnerships or Audience Targeting? → Use AD_LEVEL (includes brand partnership capabilities too)

Workflow Summary


This guide provides two tracks for establishing partnerships:

  • Business Manager — Step-by-step walkthrough using Snapchat Business Manager (no code required)
  • Developer API — Programmatic workflow for automated integrations

Switch between tracks using the tabs below to see the approach that fits your needs.

Marketing Track: Business Manager Setup

Use Snapchat Business Manager to invite creators and manage partnerships manually.


Step 1: Add Creator to Your Public Profile

  1. Navigate to Business ManagerPublic ProfilesSettings

Public Profile Navigation

  1. Click on the Ad Accounts section
  2. Find the Pre-Approved Creators area and click "Add Creator"

Add Creator Button

  1. In the modal, search for the creator's Snapchat username

Step 2: Select Permission Level

Choose the appropriate permission level based on your collaboration goal:

Select ThisIf You Want To...
Brand PartnerBoost organic posts where the creator tags your brand
Ad PartnerRun ads as the creator's profile OR target their followers

Permission Level Selection

  1. Set the partnership expiration:

    • 7 days — Short-term campaigns
    • 30 days — Standard collaborations
    • 90 days — Seasonal campaigns
    • Permanent — Long-term ambassadorships
  2. Click Send Request

The creator receives a push notification on their device and must approve the request in their Snapchat app before the partnership becomes active.


Step 3: Creator Receives Notification

The creator will receive a push notification that looks like this:

Creator Pre-Approval Notification

The creator then:

  1. Opens Snapchat
  2. Navigates to ProfileSettingsPending Invitations
  3. Reviews your brand's partnership request

Step 4: Creator Approves

The creator sees your invitation and must take action:

Creator Acceptance Screen

For Brand Partnerships (BRAND_LEVEL), the creator selects permission scope when tagging content:

  • Tagging Only — You can see posts but cannot boost them
  • Tagging + Ad Creation — You can see AND boost posts
  • Tagging + Ad Creation + Insights — Full access including metrics

For Ad Partnerships (AD_LEVEL), the creator simply approves—no per-post permissions needed.

The creator taps Accept to finalize the partnership.

If a creator later posts content with "Tagging Only" permission (for BRAND_LEVEL partnerships), you'll see the post but cannot boost it. Always brief creators to select "Tagging + Ad Creation" or higher when posting branded content.


Step 5: Verify Partnership is Active

Once the creator approves, verify the partnership in Business Manager:

  1. Navigate to Business ManagerPublic ProfilesSettingsAd Accounts
  2. Scroll to Pre-Approved Creators
  3. The creator should appear in your roster with status Active

Pre-Approved Creators List

You're now ready to:


Managing Partnerships

Viewing Active Partnerships

View all active creator partnerships:

  1. Business ManagerPublic ProfilesSettingsAd AccountsPre-Approved Creators

Removing a Partnership

To end a partnership:

  1. Find the creator in your Pre-Approved Creators list
  2. Click the remove icon next to their name
  3. Confirm removal
  • Removing a creator immediately revokes all permissions
  • Active ads using their content or profile may pause
  • You cannot claim new content from them until re-approved

Partnership Expiration

Partnerships automatically expire based on the duration you set:

Status During ExpirationImpact
7 days before expirationConsider sending renewal request
On expiration datePartnership status changes to Expired
After expirationCannot create new ads; existing ads may pause

Renewal: Send a new invitation before expiration to maintain continuity.



Partnership Status Reference

StatusMeaningCan You Proceed?
PENDINGInvitation sent, waiting for creatorNo — wait for approval
ACCEPTEDCreator approved, partnership activeYes — proceed
DECLINEDCreator rejected the invitationNo — invite declined
EXPIREDTime limit reached without renewalNo — must re-invite
REVOKEDBrand or creator ended partnership earlyNo — re-invite needed

Next Steps

Now that your partnership is established, choose your workflow:

If you selected BRAND_LEVEL (Brand Partner):

Brand Partnerships — Monitor for creator-tagged content and boost it

If you selected AD_LEVEL (Ad Partner):

Ad Partnerships — Create ads that appear from the creator's profile
Audience Targeting — Target the creator's followers with your campaigns


Troubleshooting

"Creator not showing in my Pre-Approved list"

  • Check that roleStatus is ACCEPTED (not PENDING)
  • Verify you're checking the correct Public Profile (not Ad Account)
  • Refresh Business Manager or re-fetch via API

"Invitation stuck in PENDING for days"

  • Creator likely hasn't opened Snapchat or checked notifications
  • Send a direct message reminding them to check Profile → Settings → Pending Invitations
  • Consider re-sending if no response after 48 hours

"Cannot send invitation (400 error)"

  • Verify you're passing the creator's Snapchat invitee_username (not a UUID — the server resolves the user ID automatically)
  • Confirm you have Admin access on the Public Profile (not just Ad Account)
  • Check that partnership_level is exactly BRAND_LEVEL or AD_LEVEL (case-sensitive)

For more detailed error handling, see Troubleshooting.


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